Returns

In our commitment to providing a satisfactory experience, we acknowledge that situations may arise where returns become necessary. Your contentment with your purchase is paramount, and our returns and refunds policy is structured with this dedication in mind.

If, for any reason, your satisfaction is not met, you may be eligible for a return within 14 days from the date of delivery. To qualify for a return, the item must remain in its original condition, unused, and in its original packaging.

To initiate a return, kindly reach out to us via email, and our team will guide you through the seamless return process, ensuring your concerns are addressed with care and efficiency. Your satisfaction remains our priority.

Return Shipping

Please be aware that customers are responsible for covering return shipping costs, unless the return is attributed to an error on our part, such as receiving a damaged or incorrect item. In the event of such circumstances, we will bear the associated return shipping expenses.

For your convenience and peace of mind, we recommend utilizing a reputable shipping service that provides tracking capabilities. This ensures the secure and punctual return delivery of the item.

Refunds

Upon the receipt and thorough inspection of the returned item, we will promptly initiate the refund process. Refunds will be executed using the original payment method employed during the purchase. It is important to note that the refund may take up to 30 days to be reflected in your account, contingent upon your payment provider's policies.

Please be aware that custom-made products may not be eligible for returns unless they are defective or damaged upon delivery. In such instances, we are committed to addressing the issue promptly and ensuring a satisfactory resolution.

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